Refund Policy

We want our customers to be completely satisfied with their purchases from Pashmara. If you are not satisfied with your purchase, please follow our refund and exchange policy as outlined below:

Refund Policy:

Products must be returned within 7 days of the delivery date.
Products must be in their original condition, including all tags and packaging.
Refunds will be processed within 10 business days after the product has been received and inspected.
Shipping fees are non-refundable.
If the product is returned after 7 days or in a damaged or used condition, we reserve the right to refuse the refund.
Exchange Policy:

Products must be returned within 7 days of the delivery date.
Products must be in their original condition, including all tags and packaging.
Exchanges will be processed within 10 business days after the product has been received and inspected.
Shipping fees will be the responsibility of the customer for exchanges.
To initiate a refund or exchange, please contact us at pashmarasupport@gmail.com

Please note that this policy applies only to online purchases made through our website and does not apply to in-store purchases.